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Shop, earn points, and unlock savings on the skincare and beauty products you love. Here is everything you need to know as a customer.
La Primrose Rewards is our way of thanking loyal customers. When you shop while signed in to your account, you collect points that can be exchanged for discounts or special gifts on future orders.
Earn points on the product value of qualifying orders. Shipping and delivery fees do not count toward points.
৳100 spent on eligible products = 1 point (whole points only).
New members receive a one-time welcome bonus when they sign up for La Primrose Rewards.
+20 available points (once per account).
After you receive your order, share an honest review for products you purchased.
+5 points per approved review (one reward per product from that order).
Points are calculated on eligible product totals after product discounts on your order. Delivery fees, taxes, and other service charges are not included.
Pending points
Earned from a recent order but not yet ready to spend. They usually become available after your order is delivered.
Available points
Ready to use at checkout on your next qualifying order.
| Points needed | Your reward |
|---|---|
| 50 points | ৳100 off your order |
| 100 points | ৳250 off your order |
| 200 points | ৳500 off your order |
| 350 points | Complimentary gift box (top tier) |
The complimentary gift at 350 points is our highest reward tier — there are no redemptions above 350 points at this time. Reward options and point requirements may be updated from time to time. The offers shown at checkout and in your account are always the ones that apply.
La Primrose Rewards is for customers with a registered account who are signed in when they shop. Guest checkout does not earn or redeem points.
Points from a purchase are first shown as pending while your order is being processed and shipped. After your order is delivered, those points move to your available balance and can be used on future orders.
Sign in and visit your account area to view available points, pending points, and your rewards history.
At checkout, choose an available reward you can afford with your points. The discount is applied to your order before you pay. Points used for that order are deducted when the order is successfully placed.
Points can reduce the product portion of your bill, including up to the full product subtotal on eligible orders. Delivery charges are always paid separately and are not covered by points.
Yes. Rewards can be used on orders with at least ৳500 in eligible product value. On each order, loyalty discounts are limited to a portion of that product value so your order stays fair for everyone. Full details appear at checkout when you select a reward.
Often yes for regular offers. Some special promotions may not allow combining with loyalty rewards; checkout will let you know if a reward cannot be applied.
If an order is cancelled or refunded before points become available, those pending points are removed. If you already used points or received points that are later reversed because of a return, your balance is adjusted to reflect the change.
Yes. Available points expire 12 months after they become available. We recommend using them before they expire. You may receive a reminder before points are due to expire.
Create an account or sign in before you shop so your points are always tracked.
Questions? Contact us at support@laprimrose.com or call +8801718698229 (Mon–Sun, 8:00 AM – 6:00 PM, except public holidays).
La Primrose may update this program, including earn rates and rewards, with reasonable notice where required. This page is for general customer information only.